You might be wondering: how can I know how professional a company is before they actually do my work? Let us look at a few ways to see a tree care company’s professionalism.
The fact is, when the crew shows up to do the work, it is too late to make any decisions about professionalism. You need to find this out before the work starts.
The first time you contact a tree care firm, you will first meet with the sales arborist. This is the company’s first line of public relations. Is this person courteous and on time? Is he or she dressed in a company uniform and presentable? Has he or she provided you with answers to your questions?
Your sales arborist will present you with professional promotional literature and references to the company web site. View this material carefully. Are all of the pictures of uniformed workers from this company? Is proper safety gear being used? Does the language in the literature match the language of the International Society of Arboriculture, or ISA? Ask the arborist for references in your neighborhood. Call and ask about their experience with the company. Check for membership in the local Chamber of Commerce and the Better Business Bureau.
The appearance of a tree care firm is a good indicator of professionalism, how professional they will be when carrying out the important work of caring for your trees.